Shipping and Returns

Did you receive the wrong or damaged product? We’re sorry to hear that. At La Xala we place great value on the quality of our products. To find an appropriate solution, we ask that you report the damage through our emailadress hola@laxala.es (please provide us photos)

We are committed to reviewing your request within 24 hours on business days. Please send your return. Primary you pay for returning-costs

Send to:
La Xala Botanica Artificiales S.L.
P/A Andries Copierhof 4
3059LM Rotterdam
THE NETHERLANDS

Please indicate the reason for your return and select your preferred action. You will receive an appropriate solution within one business day. Of course, in the case of damage or an incorrect product, the return is free of charge.